Paypal Confirmed Addresses: We reserve the right to require a buyer to include a confirmed shipping address with their payment. This will especially be the case on large PayPal transactions.

International bidders: We will ship to any international location that our resources will allow. All international customers (Including Canadian) are solely responsible to for customs fees, duties, tariff's, taxes or any other fees associated with receiving a shipment. Some countries have size and weight restrictions (please email us prior to bidding on over-sized items to insure we can ship to your country to avoid disappointment). Large packages to foreign locations can be very expensive at times. These costs and restrictions are beyond our control, International shipping and handling costs are NOT refundable for any reason (even more so when the shipping and handling costs exceed the value of the product). It is the buyer’s financial responsibility to return any defective product. Please keep this in mind when placing your international bid. We typically send international shipments with USPS Airmail (or Global EMS when value is over $50). We can also use UPS and FEDEX if requested on the buyers account only. Email us for a shipping quote.

We do not really have a time limit on payments: as long as communication is kept up to date and your request is reasonable, if you take longer than a week or two to contact us after the end of the auction, your item may not still be available. Exceptions can be made if you contact us and we confirm.  

Shipping Prices: The shipping price quoted in the auction is for UPS ground shipping to the 48 contiguous states and includes insurance. This is a fixed cost and is not negotiable AFTER the sale. (International bidders see above) Special shipping options may be available when requested before you bid. If we forget to include the cost for UPS shipping, and the price is set at $0.00 this is either a mistake or the item will need to go "FREIGHT". Shipping is only free if that is stated in the auction description. We pack to UPS standards, and insure all packages for the full amount of purchase. We also email your tracking number to you when the item ships using the UPS notify option. We will also ship on your account but a packing fee will apply. Please email any request. 

Pick-ups are welcome at NO charge!

"FREIGHT"  When an item needs to go "freight" that means it is too large to be safely packed within UPS packaging guidelines and needs to be shipped on a pallet with a trucking company. We use UPSFREIGHT for most of our freight shipments to the United States and Canada. Just email us your zip code to get a quote

Combining Orders:  Multiple items can sometimes be boxed together to reduce shipping charges. If it can be easily accomplished we will be happy to do it. Just email your request if you don't receive a combined invoice within 48 hours of auction ending.  

UPS Shipping:  UPS has scheduled pick-up's daily Monday-Friday at out location - holidays excluded. Sometimes there are exceptions and delays but we try hard to get your item shipped as soon as possible, average is 2-4 business days after payment.

USPS (Post Office) Shipping Schedule: We have scheduled postal pick-ups Monday, Wednesday and Friday, so if we are shipping international or to a PO box it should ship within a few days if not right away.

Warranty and testing:  We acquire our equipment from reliable sources. Many of our items are tested in-house. Some items are not tested, either because we trusted the source of the equipment based on their history with us, or because we are unable to test the equipment (this would be because we do not have proper equipment to test or lack of knowledge in the product itself). All of our auctions include notes on the condition of the item (it may require cables or plugs or even more components to function). We do stand behind what we sell and we never intentionally sell defective products unless it is stated as such in the auction (DOA, for repair or parts). If you have a problem with a product, please contact us right away - not weeks later. If an item is listed as "AS-IS" then it is simply that, "AS-IS" and cannot be returned. No refunds of any kind on AS-IS items.

Medical Equipment and Other Applicable Auctions: The seller takes no responsibility for the accuracy, reliability, or future use of the product. The seller shall not be held liable for any malfunction, miss-calibration, misuse, or neglect on the part of the buyer. The buyer agrees to indemnify and hold the seller harmless from all future utilization of the unit. It is the buyer's responsibility to have the unit maintained according to factory specifications in order to insure accurate test results.